Shipping Policy
- Processing and Shipping Times
- Orders are processed within 3-7 business days after payment confirmation. For handmade or customized items, processing may take an additional 2-5 business days.
- Once shipped, standard delivery typically requires 10-15 business days depending on the destination.
- Shipping Methods
At checkout, the following options are available:
- Free Standard Shipping: Automatically applied to orders over $200.
- Expedited and Rush Shipping: Contact us at service@fufusquishy.com to arrange faster delivery options.
- Order Confirmation and Tracking
- After placing an order, you will receive an order confirmation email.
- Once your order is dispatched, we will email you with tracking details to monitor your shipment’s progress via our “Order Tracking” page.
- Delivery Guidelines
- Business Days Only: Processing and shipping exclude weekends and public holidays.
- Estimated Delivery Time: Delivery times provided are estimates and may vary due to factors such as carrier delays or customs clearance.
- Accuracy of Details: Ensure all shipping details are correct before order confirmation. Incorrect information may lead to delays or non-delivery.
- Shipping to Multiple Addresses
- For orders shipping to multiple addresses, please place separate orders for each destination.
- Lost, Delayed, or Damaged Shipments
- While we ensure proper handling of your package, we cannot be held responsible for:
- Lost or delayed shipments after they leave our facility.
- Any damages incurred during transit.
- In such cases, disputes must be addressed directly with the shipping carrier using the tracking information provided.
- International Shipping
- Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.
- Delivery times for international shipments may vary due to customs inspections or other unforeseen delays.
- Return-to-Sender Policy
- If a package is returned to us due to incorrect shipping details provided by the customer, we will contact you to arrange reshipment. Additional shipping fees may apply.
- Frequently Asked Questions (FAQs)
Q: Can I change my shipping address after placing an order?
A: Address changes are possible if the request is made before the order is dispatched. Please contact us immediately at service@fufusquishy.com.
Q: What happens if I’m not available at the time of delivery?
A: Carriers typically leave a notification or reschedule delivery. For further assistance, contact the carrier directly using your tracking number.
Q: How do I know if my order qualifies for free shipping?
A: Orders over $100 automatically qualify for free standard shipping at checkout.
- Contact Us
For any additional questions or support regarding shipping, feel free to reach out:
- Email: service@fufusquishy.com
- Phone: 1-800-123-4567